HRchannels Group - Headhunter Vietnam

Deputy Store Manager (Fashion)

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Job Detail

  • Offerd Salary (USD) Thoả thuận
  • Career Level Trưởng Nhóm/ Giám sát
  • Experience 1-3 Years
  • Gender Male/Female
  • Sector Hà nội, Bắc Ninh, Hưng Yên
  • Industry Mỹ phẩm/ Thời trang/ Hàng Cao cấp, Bán hàng (Khác), Bán hàng (May mặc/Phụ kiện)

Job Description

Our client is a foreign-invested company, now looking for a Deputy Store Manager (Fashion, ID16439):
1. Commercial/Visual:
  • Ensure shop-floor layout and merchandising align with company guidelines.
  • Analyze daily information and respond appropriately.
  • Plan and execute commercial and visual activities on a daily, weekly, and seasonal basis.
  • Collaborate with management to maintain effective RFID practices.
  • Control product levels in the store.
2. Customer Service:
  • Provide high-quality customer service.
  • Monitor and support customer service action plans.
  • Address and resolve customer issues, escalating to senior management as needed.
  • Understand and reinforce the company return policy.
  • Support customer service with product knowledge on new arrivals and best sellers.
3. Shop-floor & Sales Management:
  • Motivate the team to boost sales and efficiency.
  • Monitor daily and monthly budgets to meet or exceed targets.
  • Communicate daily with management regarding personnel and product updates.
  • Maintain standards throughout the day and at closing.
4. Team Management:
  • Lead and motivate the department.
  • Ensure proper training and onboarding for new team members.
  • Support the development and retention of an effective team.
  • Manage performance issues among sales assistants.
5. Health & Safety:
  • Maintain cleanliness and safety in all store areas, reporting incidents to senior management.
  • Be aware of risks to employees and customers, following safe work practices and company procedures.

Requirement

  • Male/Female; Age: under 32 years old
  • Graduated from university above
  • Having 1 year of experience in a Supervisor or Assistant Store Manager position in fashion retail or global F&B.
  • Fluent in English.
  • Have management experience.

Required skills

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