Job Detail
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Offerd Salary (USD) $2400
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Career Level Giám đốc
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Experience 5-7 Years
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Gender Male/Female
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Sector Đà nẵng, Quảng Nam, Quảng Ngãi
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Industry Quản lý điều hành , Du lịch/Khách sạn/ Hàng không
Job Description
Our client is a Vietnamese company, now looking for a Hotel Manager ($2400, ID16169):
- Lead and manage all hotel operations, including front desk, housekeeping, food and beverage, maintenance, marketing and other departments to ensure smooth and efficient business operations.
- Maintain high standards of guest satisfaction by ensuring excellent customer service and promptly and effectively handling all guest queries and feedback.
- Develop and implement strategies to maximize occupancy, average daily room rate and revenue (including F&B).
- Work closely with the hotel owner to develop and implement sales and marketing strategies to increase market share and profitability.
- Monitor and manage the hotel's budget, financial performance and cost controls.
- Ensure compliance with all health and safety regulations, licensing laws and other legal requirements.
- Recruit, train, develop and manage staff performance to maintain a highly motivated and efficient team
- Implement and maintain standard operating procedures (SOPs) to ensure consistency in front office, housekeeping and restaurant services.
- Regularly monitor the quality of products and services served to customers.
- Work closely with the head chef to improve the quality of food and beverage (F&B), so experience in this field is an advantage but not required.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and make informed decisions. Work with the owner (once a month) to guide the business strategy.
- Create a positive and friendly working environment, encourage teamwork and employee engagement. Maintain and develop corporate culture.
Requirement
- Male/Female, Age: 30-55 years old
- Graduate from College with majors in Hotel Management, Tourism Management, Business Administration, Human Resources Management or a related field .
- Have 5 years of experience in the hotel and restaurant industry, at least 2 years working as a Hotel Manager or higher
- Good at English
