A. Staff Recruitment, Selection, and Placement

1. Build and maintain a talent pipeline by recording potential candidates for future hiring needs.
2. Oversee the recruitment process, including advertising job vacancies, coordinating interviews, and managing relationships with recruitment partners and job boards.
3. Ensure smooth onboarding, including arranging uniforms, medical check-ups, and preparing labor contracts.
4. Regularly update job descriptions across departments, ensuring employees have clear and up-to-date role expectations.

B. Staff Administration and Payroll

1. Monitor staff probation periods, ensuring documentation and reviews are completed on time.
2. Maintain accurate manpower reports and update payroll information in collaboration with the Accounts Department.
3. Oversee leave management, including sick, vacation, and maternity leave, ensuring staff leave balances are tracked and communicated.
4. Conduct daily and monthly checks on employee attendance, ensuring adherence to hotel policies.
5. Prepare and analyze departmental staffing reports to align with budgets and operational needs.
6. Stay updated on industry salary benchmarks and provide competitive analysis for internal salary structures.

C. Staff Relations

1. Address employee grievances promptly and professionally, fostering a positive work environment.
2. Organize staff engagement and recreational activities to boost morale and create a sense of community.
3. Conduct regular inspections of staff areas to ensure a safe and comfortable working environment.

D. Performance Management and Discipline

1. Monitor employee behavior and adherence to hotel policies, initiating disciplinary actions as necessary.
2. Ensure staff comply with house rules and collaborate with department heads to address any infractions.
3. Lead the performance review process, ensuring constructive feedback that supports employee development.

E. Employee Benefits Administration

1. Organize regular health check-ups for kitchen and F&B staff and follow up with overdue staff.
2. Administer the hotel’s insurance programs and provident funds, assisting employees with claims and ensuring timely processing of settlements.

F. Accident Reporting / Employee Compensation

1. Investigate workplace accidents, ensuring timely completion and submission of reports to the insurance company.
2. Follow up on accident cases to ensure employees receive appropriate compensation and care.

G. Employee Offboarding

1. Ensure proper handover of all company assets during the exit process, following a checklist.
2. Conduct exit interviews for employees at senior levels (4+) to gain insights and inform HR practices.
3. Work with Payroll to process final settlements.

H. Professional Ethics and Confidentiality

1. Uphold integrity in all HR practices and ensure compliance with legal requirements, prioritizing the best interests of both employees and the hotel.
2. Maintain confidentiality of all personal and HR-related information, ensuring sensitive information is not disclosed to unauthorized parties. Violations of confidentiality will result in disciplinary action.

I. Other Responsibilities

1. Stay updated with evolving HR trends and best practices, ensuring the hotel remains competitive in attracting, retaining, and developing talent.
2. Perform additional duties as assigned by the General Manager to support overall hotel operations.

• Male, Female; Under 50 years old.
• Bachelor's degree in Hospitality Management, Legal, or Business Administration.
• At least 5 years of experience in a similar position in the Hospitality industry.
• Strong decision-making and people management skills.
• Expertise in labor laws, legal applications, and common HR management practices.
• Proficient in planning, budgeting, and cost control.
• Good at English.