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IT Service Manager | Trưởng phòng Dịch Vụ CNTT (Sản Xuất, $3500++. HV8865)

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Job Detail

  • Offerd Salary (USD) $3500
  • Career Level Trưởng Phòng
  • Experience 5-7 Years
  • Gender Male
  • Sector Bình Dương
  • Industry CNTT-Phần mềm , CNTT-Phần cứng/Mạng

Job Description

Our client is a foreign invested manufacturing company, now looking for an IT Service Manager in Binh Duong:
  •  Manage the IT Service Management team. 
  • Formulate and maintain I.T. policies, standard and system operation procedure. 
  • Create, implement and manage IT processes in order to facilitate consistent service and quality. 
  • Drive and maintain IT Service Catalog and Service Level 
  • Assist with Major Incident Management coordination 
  • Develop KPI reporting for continuous service improvement. 
  • Participate in evaluation of IT technologies and products. 
  • Perform ad-hoc support as assigned. 
 

Requirement

  • Degree in Information Technology / Computer Science or equivalent. 
  • Minimum 8 years IT experience working in IT field
  • At least 3 years in a team lead or managerial role
  • Professional credentials in ITIL or relevant disciplines 
  • Working knowledge and experience of the ITIL framework. 
  • Knowledge in system and network monitoring tools, cloud and mobility 
  • Strong sense of responsibility, continuous improvement and able to work independently. 
  • Fluency in English, Mandarin would be a plus
 

Required skills

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